Errors
When creating an order in Nobordist, errors can occasionally occur during the process, primarily when working with CSV files. However, these errors are correctable. Learn how to resolve them on this page. Below, you'll find a list of possible errors and their descriptions to guide you towards success on our platform.
| Field | Error description |
|---|---|
| currency | EUR is not a valid value. Please use USD or R$ |
| can't be blank | |
| sales_channel_order_number | is too long (maximum is 70 characters) |
| sales_channel_id | No Sales Channel found with this id |
| incoterm | can't be blank |
| DDA is not a valid value. Please use DDP or DDU | |
| Order incoterm doesn't match its contract's incoterm | |
| is_landed_cost | cannot be blank, choose true or false |
| observations | is too long (maximum is 1000 characters) |
| order_number | can't be blank |
| has already been taken | |
| is too long (maximum is 100 characters) | |
| return_insurance | With this contract, you can not set an insurance |
| handling_time | is not a number |
| must be an integer | |
| must be less than 99 | |
| must be greater than or equal to 0 | |
| contract_id | can't be blank |
| Invalid or unpermitted contract, please choose a proper contract. | |
| Contract expired. | |
| Contract not active so far. | |
| With this contract, maximum selling price is 10 dollars | |
| contract forbidden by shipping rule Myrule_2 | |
| This contract can not ship to the informed zip code. | |
| customer_full_name | can't be blank |
| is too long (maximum is 70 characters) | |
| The name does not match the number of the CPF. Please enter the correct name. | |
| customer_address | can't be blank |
| is too long (maximum is 170 characters) | |
| customer_country | can't be blank |
| Wrong country code. Please use 2 letters (example: BR, US, CN ...) | |
| customer_document_type | can't be blank |
| PASSPORT is not a valid value. Please use CPF or CNPJ | |
| customer_city | can't be blank |
| is too long (maximum is 100 characters) | |
| customer_document_number | can't be blank |
| Invalid CPF | |
| customer_postal_code | can't be blank |
| Should be Integer of 8 digits | |
| customer_address_reference | is too long (maximum is 100 characters) |
| customer_address_quarter | is too long (maximum is 100 characters) |
| customer_address_complement | is too long (maximum is 50 characters) |
| customer_state | Must be one of the official 2 letters state codes of Brazil (for example SP, RJ, MG ...) |
| can't be blank | |
| customer_address_number | is not a number |
| must be less than 999999 | |
| customer_email | Wrong format |
| is too long (maximum is 50 characters) | |
| can't be blank | |
| customer_phone | can't be blank |
| must have between 10 and 11 digits | |
| Only numbers are accepted | |
| seller_city | can't be blank |
| is too long (maximum is 50 characters) | |
| Chinese characters cannot be used | |
| seller_name | can't be blank |
| is too long (maximum is 70 characters) | |
| Chinese characters cannot be used | |
| seller_address | can't be blank |
| is too long (maximum is 70 characters) | |
| Chinese characters cannot be used | |
| seller_phone | can't be blank |
| Must start with '+' and have 6 to 20 numbers | |
| seller_zip_code | can't be blank |
| is too long (maximum is 20 characters) | |
| seller_country | can't be blank |
| Chinese characters cannot be used | |
| Wrong country code. Please use 2 letters (example: BR, US, CN ...) | |
| seller_email | can't be blank |
| Wrong format | |
| is too long (maximum is 50 characters) | |
| seller_website | can't be blank |
| is too long (maximum is 50 characters) | |
| seller_address_number | is not a number |
| must be less than 999999 | |
| seller_tax_number | is too long (maximum is 50 characters) |
| seller_address_complement | is too long (maximum is 50 characters) |
| seller_state | is the wrong length (should be 2 characters) |
| Chinese characters cannot be used | |
| volumes_count | There should be at least 1 volume in the order. |
| weight | With this contract, the maximum weight per volume is 100.0 kg |
| can't be blank | |
| is not a number | |
| must be greater than 0.001 kg. | |
| must be lower than 20.0 kg. | |
| height | can't be blank |
| is not a number | |
| must be greater than 0.1 cm. | |
| must be lower than 70.0 cm. | |
| width | can't be blank |
| is not a number | |
| must be greater than 0.1 cm. | |
| must be lower than 70.0 cm. | |
| length | can't be blank |
| is not a number | |
| must be greater than 0.1 cm. | |
| must be lower than 70.0 cm. | |
| freight_value | can't be blank |
| is not a number | |
| must be less than 99999 | |
| must be greater than or equal to 0 | |
| last_mile_number | can't be blank |
| is too long (maximum is 100 characters) | |
| base | Length + Width + Height must be less than 200 cm. |
| second largest dimension must be less than 90 cm | |
| The value you put for the products is to low to cover taxes and freight. Maybe you wanted to create an order with landed_cost set to false? | |
| Box BIGBOX (30.0 x 30.0 x 20.0) forbidden by rule No_big_boxes | |
| items_count | There should be at least 1 item in the volume. |
| With this contract, all items of one volume should have same hscode | |
| description | can't be blank |
| is too long (maximum is 200 characters) | |
| Invalid characters: 平, 习 | |
| value | can't be blank |
| is not a number | |
| must be greater than 0.01 | |
| must be less than 99999 | |
| Products Value should be less than 2500 USD. | |
| hs_code | can't be blank |
| 000000 is not a allowed HS Code | |
| weight | can't be blank |
| is not a number | |
| must be greater than 0.001 | |
| must be less than 999 | |
| quantity | can't be blank |
| is not a number | |
| must be greater than 0 | |
| must be less than 999 | |
| must be an integer | |
| origin_country | can't be blank |
| Wrong country code. Please use 2 letters (example: BR, US, CN ...) | |
| name | is too long (maximum is 100 characters) |
| Invalid characters: 平, 习 | |
| sku | is too long (maximum is 100 characters) |
| Invalid characters: 平, 习 | |
| height | is not a number |
| must be greater than 0.001 | |
| must be less than 999 | |
| width | is not a number |
| must be greater than 0.001 | |
| must be less than 999 | |
| length | is not a number |
| must be greater than 0.001 | |
| must be less than 999 |
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