List of errors on order creation

Created by Henrique Vital Valentim, Modified on Tue, 3 Oct, 2023 at 4:45 PM by Henrique Vital Valentim

Errors

    When creating an order in Nobordist, errors can occasionally occur during the process, primarily when working with CSV files. However, these errors are correctable. Learn how to resolve them on this page. Below, you'll find a list of possible errors and their descriptions to guide you towards success on our platform.


FieldError description
currencyEUR is not a valid value. Please use USD or R$
can't be blank
sales_channel_order_numberis too long (maximum is 70 characters)
sales_channel_idNo Sales Channel found with this id
incotermcan't be blank
DDA is not a valid value. Please use DDP or DDU
Order incoterm doesn't match its contract's incoterm
is_landed_costcannot be blank, choose true or false
observationsis too long (maximum is 1000 characters)
order_numbercan't be blank
has already been taken
is too long (maximum is 100 characters)
return_insuranceWith this contract, you can not set an insurance
handling_timeis not a number
must be an integer
must be less than 99
must be greater than or equal to 0
contract_idcan't be blank
Invalid or unpermitted contract, please choose a proper contract.
Contract expired.
Contract not active so far.
With this contract, maximum selling price is 10 dollars
contract forbidden by shipping rule Myrule_2
This contract can not ship to the informed zip code.
customer_full_namecan't be blank
is too long (maximum is 70 characters)
The name does not match the number of the CPF. Please enter the correct name.
customer_addresscan't be blank
is too long (maximum is 170 characters)
customer_countrycan't be blank
Wrong country code. Please use 2 letters (example: BR, US, CN ...)
customer_document_typecan't be blank
PASSPORT is not a valid value. Please use CPF or CNPJ
customer_citycan't be blank
is too long (maximum is 100 characters)
customer_document_numbercan't be blank
Invalid CPF
customer_postal_codecan't be blank
Should be Integer of 8 digits
customer_address_referenceis too long (maximum is 100 characters)
customer_address_quarteris too long (maximum is 100 characters)
customer_address_complementis too long (maximum is 50 characters)
customer_stateMust be one of the official 2 letters state codes of Brazil (for example SP, RJ, MG ...)
can't be blank
customer_address_numberis not a number
must be less than 999999
customer_emailWrong format
is too long (maximum is 50 characters)
can't be blank
customer_phonecan't be blank
must have between 10 and 11 digits
Only numbers are accepted
seller_citycan't be blank
is too long (maximum is 50 characters)
Chinese characters cannot be used
seller_namecan't be blank
is too long (maximum is 70 characters)
Chinese characters cannot be used
seller_addresscan't be blank
is too long (maximum is 70 characters)
Chinese characters cannot be used
seller_phonecan't be blank
Must start with '+' and have 6 to 20 numbers
seller_zip_codecan't be blank
is too long (maximum is 20 characters)
seller_countrycan't be blank
Chinese characters cannot be used
Wrong country code. Please use 2 letters (example: BR, US, CN ...)
seller_emailcan't be blank
Wrong format
is too long (maximum is 50 characters)
seller_websitecan't be blank
is too long (maximum is 50 characters)
seller_address_numberis not a number
must be less than 999999
seller_tax_numberis too long (maximum is 50 characters)
seller_address_complementis too long (maximum is 50 characters)
seller_stateis the wrong length (should be 2 characters)
Chinese characters cannot be used
volumes_countThere should be at least 1 volume in the order.
weightWith this contract, the maximum weight per volume is 100.0 kg
can't be blank
is not a number
must be greater than 0.001 kg.
must be lower than 20.0 kg.
heightcan't be blank
is not a number
must be greater than 0.1 cm.
must be lower than 70.0 cm.
widthcan't be blank
is not a number
must be greater than 0.1 cm.
must be lower than 70.0 cm.
lengthcan't be blank
is not a number
must be greater than 0.1 cm.
must be lower than 70.0 cm.
freight_valuecan't be blank
is not a number
must be less than 99999
must be greater than or equal to 0
last_mile_numbercan't be blank
is too long (maximum is 100 characters)
baseLength + Width + Height must be less than 200 cm.
second largest dimension must be less than 90 cm
The value you put for the products is to low to cover taxes and freight. Maybe you wanted to create an order with landed_cost set to false?
Box BIGBOX (30.0 x 30.0 x 20.0) forbidden by rule  No_big_boxes
items_countThere should be at least 1 item in the volume.
With this contract, all items of one volume should have same hscode
descriptioncan't be blank
is too long (maximum is 200 characters)
Invalid characters: 平, 习
valuecan't be blank
is not a number
must be greater than 0.01
must be less than 99999
Products Value should be less than 2500 USD.
hs_codecan't be blank
000000 is not a allowed HS Code
weightcan't be blank
is not a number
must be greater than 0.001
must be less than 999
quantitycan't be blank
is not a number
must be greater than 0
must be less than 999
must be an integer
origin_countrycan't be blank
Wrong country code. Please use 2 letters (example: BR, US, CN ...)
nameis too long (maximum is 100 characters)
Invalid characters: 平, 习
skuis too long (maximum is 100 characters)
Invalid characters: 平, 习
heightis not a number
must be greater than 0.001
must be less than 999
widthis not a number
must be greater than 0.001
must be less than 999
lengthis not a number
must be greater than 0.001
must be less than 999

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article