List of errors on order creation

Created by Henrique Vital Valentim, Modified on Tue, 3 Oct, 2023 at 4:45 PM by Henrique Vital Valentim

Errors

When creating an order in Nobordist, errors can occasionally occur during the process, primarily when working with CSV files. However, these errors are correctable. Learn how to resolve them on this page. Below, you'll find a list of possible errors and their descriptions to guide you towards success on our platform.

Field	Error description
currency	EUR is not a valid value. Please use USD or R$
	can't be blank
sales_channel_order_number	is too long (maximum is 70 characters)
sales_channel_id	No Sales Channel found with this id
incoterm	can't be blank
	DDA is not a valid value. Please use DDP or DDU
	Order incoterm doesn't match its contract's incoterm
is_landed_cost	cannot be blank, choose true or false
observations	is too long (maximum is 1000 characters)
order_number	can't be blank
	has already been taken
	is too long (maximum is 100 characters)
return_insurance	With this contract, you can not set an insurance
handling_time	is not a number
	must be an integer
	must be less than 99
	must be greater than or equal to 0
contract_id	can't be blank
	Invalid or unpermitted contract, please choose a proper contract.
	Contract expired.
	Contract not active so far.
	With this contract, maximum selling price is 10 dollars
	contract forbidden by shipping rule Myrule_2
	This contract can not ship to the informed zip code.
customer_full_name	can't be blank
	is too long (maximum is 70 characters)
	The name does not match the number of the CPF. Please enter the correct name.
customer_address	can't be blank
	is too long (maximum is 170 characters)
customer_country	can't be blank
	Wrong country code. Please use 2 letters (example: BR, US, CN ...)
customer_document_type	can't be blank
	PASSPORT is not a valid value. Please use CPF or CNPJ
customer_city	can't be blank
	is too long (maximum is 100 characters)
customer_document_number	can't be blank
	Invalid CPF
customer_postal_code	can't be blank
	Should be Integer of 8 digits
customer_address_reference	is too long (maximum is 100 characters)
customer_address_quarter	is too long (maximum is 100 characters)
customer_address_complement	is too long (maximum is 50 characters)
customer_state	Must be one of the official 2 letters state codes of Brazil (for example SP, RJ, MG ...)
	can't be blank
customer_address_number	is not a number
	must be less than 999999
customer_email	Wrong format
	is too long (maximum is 50 characters)
	can't be blank
customer_phone	can't be blank
	must have between 10 and 11 digits
	Only numbers are accepted
seller_city	can't be blank
	is too long (maximum is 50 characters)
	Chinese characters cannot be used
seller_name	can't be blank
	is too long (maximum is 70 characters)
	Chinese characters cannot be used
seller_address	can't be blank
	is too long (maximum is 70 characters)
	Chinese characters cannot be used
seller_phone	can't be blank
	Must start with '+' and have 6 to 20 numbers
seller_zip_code	can't be blank
	is too long (maximum is 20 characters)
seller_country	can't be blank
	Chinese characters cannot be used
	Wrong country code. Please use 2 letters (example: BR, US, CN ...)
seller_email	can't be blank
	Wrong format
	is too long (maximum is 50 characters)
seller_website	can't be blank
	is too long (maximum is 50 characters)
seller_address_number	is not a number
	must be less than 999999
seller_tax_number	is too long (maximum is 50 characters)
seller_address_complement	is too long (maximum is 50 characters)
seller_state	is the wrong length (should be 2 characters)
	Chinese characters cannot be used
volumes_count	There should be at least 1 volume in the order.
weight	With this contract, the maximum weight per volume is 100.0 kg
	can't be blank
	is not a number
	must be greater than 0.001 kg.
	must be lower than 20.0 kg.
height	can't be blank
	is not a number
	must be greater than 0.1 cm.
	must be lower than 70.0 cm.
width	can't be blank
	is not a number
	must be greater than 0.1 cm.
	must be lower than 70.0 cm.
length	can't be blank
	is not a number
	must be greater than 0.1 cm.
	must be lower than 70.0 cm.
freight_value	can't be blank
	is not a number
	must be less than 99999
	must be greater than or equal to 0
last_mile_number	can't be blank
	is too long (maximum is 100 characters)
base	Length + Width + Height must be less than 200 cm.
	second largest dimension must be less than 90 cm
	The value you put for the products is to low to cover taxes and freight. Maybe you wanted to create an order with landed_cost set to false?
	Box BIGBOX (30.0 x 30.0 x 20.0) forbidden by rule No_big_boxes
items_count	There should be at least 1 item in the volume.
	With this contract, all items of one volume should have same hscode
description	can't be blank
	is too long (maximum is 200 characters)
	Invalid characters: 平, 习
value	can't be blank
	is not a number
	must be greater than 0.01
	must be less than 99999
	Products Value should be less than 2500 USD.
hs_code	can't be blank
	000000 is not a allowed HS Code
weight	can't be blank
	is not a number
	must be greater than 0.001
	must be less than 999
quantity	can't be blank
	is not a number
	must be greater than 0
	must be less than 999
	must be an integer
origin_country	can't be blank
	Wrong country code. Please use 2 letters (example: BR, US, CN ...)
name	is too long (maximum is 100 characters)
	Invalid characters: 平, 习
sku	is too long (maximum is 100 characters)
	Invalid characters: 平, 习
height	is not a number
	must be greater than 0.001
	must be less than 999
width	is not a number
	must be greater than 0.001
	must be less than 999
length	is not a number
	must be greater than 0.001
	must be less than 999