Settings - Shipping Rules

Created by Henrique Vital Valentim, Modified on Tue, 03 Oct 2023 at 04:47 PM by Henrique Vital Valentim

Last update: 09/26/2023


Shipping Rules

    You can set rules for your shipments. You can create many of them with different triggers and automate your process. These rules are defined by you, selecting conditions and specifying which actions happen when they are met. Customize your rules to facilitate the creation of future orders.


1. Click on 'Settings' and then on 'Shipping Rules'.


2. Actions

    The initial page of the shipping rules offers several possible actions:

  • Green: Allows you to filter your rules.
  • Blue: Enables you to select which columns are displayed on your screen.
  • Red: Lets you create a new rule.


3. Creating a rule

    To create a rule, you need to fill in the fields. The fields with arrows on the right side of the box have a dropdown menu with options of triggers for your rules.


    You can add more than one condition by clicking the 'Add New Condition' button located in the middle of the page.


    These are the options for each of the categories. Use them to configure the rules for your shipments. Please note that at the end of the page, there is an option to activate or deactivate the rule.


Note: You can set more than one condition, and the combination of two or more conditions must be met to trigger the selected action.



    To finish and save the rule, click on 'Save'.


4. Conditions

Possible conditions:

  • All Shipments 

    Create a rule for all shipments

  • Contains Category

    Create a rule based on product category

  • Destination Country

    Create a rule based on destination country

  • Item Sku

    Create a rule based on the item sku

  • Number of Items

    Create a rule based on number of items

  • Receiver Postal Code

    Create a rule based on receiver postal code

  • Seller Price

    Create a rule based on Seller Price

  • Shipment Weight 

    Create a rule using shipment weight

  • Channel

    Create a rule based on Sales Channels

5. Actions to perform when conditions are satisfied

  1. Always Sort by Courier

    a) Cheapest

    b) Quickest

  2. Sort by Courier if no data given

    a) Cheapest

    b) Quickest

  3. Always use this incoterm

    a) DDU

    b) DDP

  4. Use this incoterm if no data given

    a) DDU

    b) DDP

  5. Always use this Courier

    Choose one between available Couriers

  6. Use this Courier if no data giving

    Choose one between available Couriers

  7. Never use Courier(s)

    Choose one between available Couriers

  8. Always use this Package

    Choose one between available boxes

  9. Use this Package if no data given

    Choose one between available boxes

  10. Never use Package(s)

    Choose one between available boxes



*Attention: The Support Center articles features Nobordist legacy layout and may not reflect our current layout experience

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article