Last update: 09/14/2023

TABLE OF CONTENTS

• What is Nobordist?
• New to Nobordist?
• Integration
• Integration
• Search the Help Guide
• Support
• FAQ

    Let’s have an overview on how to use Nobordist by guiding you through using the features available.

What is Nobordist?

    We are a cross border e-commerce SaaS platform that works as a logistic gateway, assisting e-sellers, carriers, freight forwarders in the shipment of their products to Brazilian e-buyers.

    Nobordist is one of the few companies connected to the Correios packet service in Brazil.

New to Nobordist?

    Start with the Quickstart Guide to help complete your initial setup, defining related configurations to prefill automatically every related field in the pages Quotes, Order, Settings, Integration. Print your first label, and learn about common post-shipping tasks, like tracking. In the sections Settings, Create Order and Orders Management, there are instructions for daily tasks you'll perform in Nobordist, more often. 

Integration

    For assistance with one of your store or carrier integrations, go to the Integrations Help Guide. The help articles about integrations should provide all you need to know to integrate successfully.

Search the Help Guide

    For instructions on how to do a specific task, use the search bar to search for terms, phrases, or even full questions. Also, check our Glossary for definitions of terms used frequently throughout the Nobordist platform and this help center.

Support

    To contact our support team, click the chat box available on any of the platform or help center pages and ask Nobi a question in the widget. 

    If Nobi doesn't provide the answer, based on your Nobordist type of plan, the chat widget will give you the support options available to you (email, chat, or phone).

FAQ

    Finally, go to the FAQ section to view articles with frequently asked questions. The FAQs are divided into categories based on question topics.